Privacy Policy

i Information We Collect

We collect information to provide better services to our users. The information we collect includes:

Personal Information

• Name and contact information (email, phone number)
• Account credentials and authentication data
• Business and company information
• Profile information and preferences

Usage Information

• App usage patterns and feature interactions
• Device information (type, operating system, unique identifiers)
• Log data and analytics information
• Crash reports and performance data

Business Data

• Customer and project information you create
• Documents, reports, and files you upload
• Communication and collaboration data
• Financial and transaction information

• How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our CRM services
• Account Management: To create and manage your account and authenticate access
• Communication: To send important updates, notifications, and support messages
• Analytics: To understand usage patterns and improve user experience
• Security: To protect against fraud, abuse, and unauthorized access
• Compliance: To meet legal obligations and enforce our terms

• Data Security

We implement industry-standard security measures to protect your information:

• Encrypted data transmission using HTTPS/TLS protocols
• Secure authentication and password protection
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection
• Secure data storage with backup and recovery systems

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

• Information Sharing

We may share your information in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With trusted third parties who help us operate our services
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights
• Team Members: With colleagues you authorize within your organization

We do not sell your personal information to third parties for marketing purposes.

• Data Retention and Location

We retain your information for as long as necessary to provide our services and comply with legal obligations. Your data may be stored and processed in Australia or other countries where our service providers operate.

When you delete your account, we will remove your personal information within 30 days, except where we're required to retain it for legal or operational purposes.

• Your Rights

You have important rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

To exercise these rights, please contact us through the channels provided below.

• Mobile App Permissions

Our mobile app may request the following permissions:

• Camera: To capture photos for profiles or documents
• Storage: To save and access files and documents
• Notifications: To send important updates and alerts
• Network: To communicate with our servers

You can manage these permissions in your device settings at any time.

• Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

• Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through the app or via email. Your continued use of our services after changes indicates acceptance of the updated policy.